SHIPPING & RETURNS
SHIPPING INFORMATION
At Roos Luxury Hair, we are committed to providing exceptional service and top-quality products. Our shipping methods are designed to ensure that your hair extensions are delivered safely and promptly. We believe in transparency, so you can trust that our packaging is secure and discreet. Additionally, we offer competitive shipping costs to make your shopping experience even more satisfying.
We understand the excitement of receiving your hair extensions, which is why we strive to process and dispatch orders swiftly. Your satisfaction is our priority from the moment you place your order to when it arrives at your doorstep.
RETURNS & EXCHANGE POLICY
Customer satisfaction is paramount at Roos Luxury Hair. If, for any reason, you are not completely satisfied with your hair extensions, our straightforward return and exchange policy ensures that you can shop with confidence. Whether you've had a change of heart or require an exchange, we've got you covered.
Our aim is to make the returns and exchange process as seamless as possible for you. We want you to feel assured that your shopping experience with us is not only convenient but also risk-free. Your feedback is valuable to us, and we are dedicated to ensuring that you are delighted with your purchase from Roos Luxury Hair.